Regional Customer Service Centers

CareFirst Private Exchange

CareFirst offers six local offices conveniently located throughout Maryland. Here you can talk to a friendly, knowledgeable insurance professional who can answer your questions or discuss your health plan needs.

At our regional offices, we can provide service and support with:

  • Applying for a plan
  • Explaining benefits
  • Answering claim questions
  • Locating providers
  • Making monthly premium payments
  • Assisting in the use of My Account

Stop by your local office Monday through Friday, 8:30 a.m. to 4:30 p.m. We're here to help!