Suspicious Phone Calls Claiming to Be From CareFirst

Baltimore, MD (September 21, 2016) - CareFirst members may receive a phone call encouraging them to order a non-narcotic pain cream because, according to the caller, the company no longer pays for narcotic pain medication. This call is neither issued nor authorized by CareFirst, and the company is currently conducting an investigation.

Members who receive this call should report it to CareFirst by calling the company’s Special Investigations Unit hotline at 800-336-4522 or email