Access to care for CareFirst BlueCross BlueShield members affected by Hurricane Ian
CareFirst BlueCross BlueShield (CareFirst) understands how challenging natural catastrophes can be, especially when it comes to getting the medical care you need. Rest assured, as a CareFirst member, you have access to the nation’s most comprehensive provider network containing 95% of doctors and 96% of hospitals.
Getting medical care
- If you need medical care outside your area, call 800-810-BLUE (2583) to find an in-network provider wherever you are.
- With CloseKnit virtual primary care, you can securely connect with a doctor on your smartphone, tablet or computer anytime.Visit closeknithealth.com or download the CloseKnit Health app to get started.
- For 24/7 medical advice, you can call the Nurse Advice Line at 800-535-9700 to speak with a registered nurse who can recommend the most appropriate care.
- Remember, in the event of a medical emergency, you can seek medical care anywhere. Prior authorization is not needed.
Prescription drug coverage
- To ensure continued access to your prescriptions, refill limit requirements have been lifted for all states that have issued a state of emergency.
- A one-time emergency medication refill of at least 10-days for members in these areas has been authorized. If your state has declared a state of emergency and you require a prescription refill, please visit any in-network pharmacy location outside of the evacuation zones. You may also call CareFirst Pharmacy Services (administered by CVS Caremark) directly at 800-241-3371 for assistance.
Additional questions
If you have questions about your medical, dental or vision coverage, please call the applicable member services number on the back of your member ID card. If you do not have your member ID card, you can easily view a copy of your member ID card through My Account or on the CareFirst mobile app.