Contact Us

Have a Question for Us?

If you are looking to buy or renew a CareFirst plan, please contact us if you have any questions.

Individual Sales Inquiries

Phone Numbers (Monday-Friday, 8 a.m. to 6 p.m. and Saturday, 8 a.m. to noon)

Current members with renewal questions


Individuals interested in purchasing insurance


General Inquiries

Other Questions or Comments


For information on how to obtain grants or sponsorships contact Community Affairs.


Reporters and journalists can contact Media Relations.

Employment at CareFirst

For job opportunities at CareFirst, search and apply using our careers site. Interested in CareFirst, but waiting for the right opportunity? Join our talent network.

If you are a current or former CareFirst employee and need employment verification or related support, please send your request for assistance.


Concerned about privacy? Please review our Notice of Privacy Practices. If you have a concern, you may contact the Privacy Office at 800-853-9236.


Learn more about fraud

Report suspected fraud (form)

Technical Issues

Please call Technical Support at 877-526-8390, Monday-Friday, 8 a.m. to 6 p.m. (Eastern Standard Time) if you are having problems logging into My Account, you can't remember your password or if your password is disabled.

Insurance Plans

Get information about individual plans or group coverage.