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Customer Services & Individual Sales Inquiries
Phone Numbers (Monday-Friday, 8 a.m. to 6 p.m. and Saturday, 8 a.m. to noon)
Current members with renewal questions
Individuals interested in purchasing insurance
Reporters and journalists can contact Media Relations.
Community Grants & Sponsorships
For information on how to obtain grants or sponsorships contact Community Affairs.
CareFirst Engagement Centers:
Schedule an in-person appointment with a service navigator.
Baltimore - Canton
1501 South Clinton Street
Baltimore, MD 21224
Hours: 10 a.m.-6 p.m., Monday-Friday
Employment at CareFirst
If you are a current or former CareFirst employee and need employment verification or related support, please send your request for assistance.
Fraud & Privacy
Please call Technical Support at 877-526-8390, Monday-Friday, 8 a.m. to 6 p.m. (Eastern Standard Time) if you are having problems logging into My Account, you can’t remember your password or if your password is disabled.
Submit Feedback or Question
Whether you are an existing member or looking to buy a CareFirst plan, send us your questions and a representative will reach out to you to help resolve your issue.