What can we help you find?
Don't see what you're looking for?
Customer Services & Individual Sales Inquiries
Phone Numbers (Monday-Friday, 8 a.m. to 6 p.m.)
Current members with renewal questions
855-300-7751
Individuals interested in purchasing insurance
800-544-8703
CareFirst Engagement Centers - Get answers to your questions about billing, claims and benefits or participate in free fitness and health education classes.
Canton
1501 South Clinton Street
Suite 100
Baltimore, MD 21224
Hours of Operation:
Monday - Friday: 10 a.m. - 6 p.m.
Schedule an in-person appointment with a service navigator.
Mondawmin
3201 Tioga Parkway
Suite W
Baltimore, MD 21215
Hours of Operation:
Monday - Friday: 9 a.m. - 5 p.m.
Schedule an in-person appointment with a service navigator.
Media Inquiries
Reporters and journalists can contact Media Relations.
Community Grants & Sponsorships
For information on how to obtain grants or sponsorships contact Community Affairs.
Employment at CareFirst
For job opportunities at CareFirst, search and apply using our careers site. Interested in CareFirst, but waiting for the right opportunity? Join our talent network.
If you are a current or former CareFirst employee and need employment verification or related support, please send your request for assistance.
Fraud & Privacy
Concerned about privacy? Please review our Notice of Privacy Practices. If you have a concern, you may contact the Privacy Office at 800-853-9236.
Technical Issues
Please call Technical Support at 877-526-8390, Monday-Friday, 8 a.m. to 6 p.m. (Eastern Standard Time) if you are having problems logging into My Account, you can’t remember your password or if your password is disabled.
Submit Feedback or Question
Whether you are an existing member or looking to buy a CareFirst plan, send us your questions and a representative will reach out to you to help resolve your issue.