CareFirst 2024 Mission Report

Transforming Health

With Care

2024 Annual Report

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2024 Annual Report cover

402000000

in support of regional impact in 2024

86000

hours of service

49

of employees logged volunteer hours

350

community partners

280

nonprofit boards with CareFirst representation

40300000

in community giving

Investing in

Equity

We believe that the best healthcare solutions come from listening to our communities. By investing in equity, we address immediate needs and support long-term well-being, helping everyone to live their healthiest life.

    Strengthening Our Community Presence

  • As a dual-headquartered company with deep commitments around our headquarters, our presence goes beyond our workspaces and into the communities we serve.

    Driving Economic Mobility in West Baltimore

  • After a year of hosting our Workforce Development Program out of Coppin State University, we celebrated opening a community and workforce development training center at The Village at Mondawmin.

40300000

contributed to community health funding

30000000

total economic impact from 2024

555

vistors

350

events at Mondawmin

33000000

dedicated to addressing health equity in Washington, D.C. in 2024

7000

of food redistributed into the community with Goodr

Civic

Engagement

By collaborating, including everyone and giving our time and resources, we strive to help everyone live healthier lives, whether they're CareFirst members or not. 

    Week of Equity & Action

  • Our 6th Annual Week of Equity & Action (WEA) featured a panel on Social Drivers of Health Impact on Equity, workshops on various health topics, and the introduction of “WEA 365” for year-round sessions. Nearly 500 volunteers contributed over 1,000 service hours across the mid-Atlantic region.

    A Culture of Giving

  • CareFirst Difference Makers dedicated over 89,000 hours to service- and skills-based volunteer opportunities this year. While we sponsor many programs, most of these hours came from the passions and hearts of individuals serving in the places that matter most to them. 

4000

employees in ERGs

60

of the workforce participated in an ERG

400

Difference Makers volunteered 1,000 hours during Week of Equity & Action

250

nonprofit boards with CareFirst representation

86000

volunteer hours

90000

in relief funds donated to employees by employees’ CareFirst Cares Fund

Innovative

Solutions

From integrating mental health care into primary care to expanding access through community engagement, our efforts are creating positive change. Together, we're building a healthier future, one innovative solution at a time.

    Meeting People Where They Are

  • This year, we expanded our partnership with Scene Health to include their MedEngagement program for our Medicaid plan, which uses video and daily virtual care to ensure proper medication use. We also partnered with Fabric Health to place bilingual care coordinators in laundromats across Prince George’s and Montgomery Counties, making high-quality benefits and services more accessible.

    Innovative Approach Pediatric Mental Health

  • CareFirst and Children’s National Hospital have partnered to address health disparities and SDOH within primary care settings. Providers receive training in mental health care, including depression, suicide prevention, anxiety, ADHD and eating disorders, aiming to provide timely interventions and enhance the quality of care for children, ultimately building healthier childhoods and communities. 

1000

individuals served

10

events hosted with Fabric Health

10000

visitors to CareFirst Community Engagement Events

0

van appearances

carefirst employees with van

0

cohort companies in Healthworx