Corporate Offices & Locations

In a continuing effort to provide a safe work environment for our associates, we will no longer allow walk-in support for customers at any of our office locations. This includes our district offices. This will be effective Monday, March 16.

CareFirst has office locations and licensed affiliates throughout the Maryland, Washington, D.C., and Northern Virginia. To contact Member Services use the telephone number on your Member ID card or visit our Contact Us page.

CareFirst Corporate Headquarters

Canton Tower
1501 South Clinton Street
Baltimore, MD 21224
Corporate Switchboard: 410-581-3000

Union Center Plaza
840 First Street, NE
Washington, D.C. 20065

Corporate Offices

Columbia Gateway
Conference Center
Medical Management Gateway
6731 Columbia Gateway
Columbia, MD 21046

National Accounts Service Company (NASCO)
10 Commerce Drive
Cumberland, MD 21502

CareFirst Administrators
Suite 200
3060 Williams Drive
Fairfax, VA 22030

Owings Mills
General Administrative Offices
10455 and 10453 Mill Run Circle
Owings Mills, MD 21117

Owings Mills Red Run
Service Center
10802 Red Run Boulevard
Owings Mills, MD 21117

FEP Operations Center
1280 Maryland Avenue, SW
Washington, D.C. 20024

10780 Parkridge Boulevard, Suite 300
Reston, VA 20191

Regional Customer Service Centers

CareFirst offers six local offices conveniently located throughout Maryland. Here you can talk to a friendly, knowledgeable insurance professional who can answer your questions or discuss your health plan needs.

At our regional offices, we can provide service and support with:

  • Applying for a plan
  • Explaining benefits
  • Answering claim questions
  • Locating providers
  • Making monthly premium payments
  • Assisting in the use of My Account

Stop by your local office Monday through Friday, 8:30 a.m. to 4:30 p.m. We're here to help!

Cumberland Regional Office
Sales and Service
10 Commerce Drive
Cumberland, MD 21502

Easton Regional Office
301 Bay Street, Suite 401
Easton, MD 21601 

Frederick Regional Office
5100 Buckeystown Pike, Suite 215
Frederick, MD 21704

Hagerstown Regional Office
Sales and Service
182-184 Eastern Boulevard, North
Hagerstown, MD 21740