When You Need Care
We design our health plans with one thing in mind—you. When you need medical care, worrying about your health coverage should be the last thing on your mind. Our plans give you the freedom to get the care you need, when and where you need it. You get:
- The largest network of doctors in the region—choose the doctors you want to see.
- No referrals necessary for the care highlighted in the chart below—make appointments with the doctors you want to see; no extra paperwork required. Referral requirements vary by plan.
- Ways to manage your healthcare expenses—save money by choosing to get care at locations with lower out-of-pocket costs such as your doctor’s office, retail health clinics and urgent care centers.
You have many choices when you need care. Knowing where to go is key to getting the best, most cost-effective care.
Your Care Options | Cost | Needs or Symptoms | Available 24/7 | Rx | Virtual Care | In-Person Care |
---|---|---|---|---|---|---|
CloseKnit Virtual Care CloseKnit offers 24/7/365 virtual-first primary care, urgent care, mental health and other specialty services *in-person care available when applicable Get Care Now |
$ |
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24-Hour Nurse Advice Line Call 800-535-9700 for general questions about health issues or where to go for care |
$0 |
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PCP Visit Discuss diagnosis treatment of illness, chronic conditions, routine check-ups. Search for a Provider |
$ |
|
Verify availability with your provider. | |||
Convenience Care (e.g., Retail clinics such as CVS MinuteClinic) Health screenings, vaccinations, minor illness or injury |
$$ |
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Urgent Care (e.g., ExpressCare or Patient First) Non-life-threatening illness or injury requiring immediate care. |
$$$ |
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Emergency Room Life-threatening illness or injury |
$$$$ |
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