When You Need Care

We design our health plans with one thing in mind—you. When you need medical care, worrying about your health coverage should be the last thing on your mind. Our plans give you the freedom to get the care you need, when and where you need it. You get:

  • The largest network of doctors in the region—choose the doctors you want to see.
  • No referrals necessary for the care highlighted in the chart below—make appointments with the doctors you want to see; no extra paperwork required. Referral requirements vary by plan.
  • Ways to manage your healthcare expenses—save money by choosing to get care at locations with lower out-of-pocket costs such as your doctor’s office, retail health clinics and urgent care centers.

You have many choices when you need care. Knowing where to go is key to getting the best, most cost-effective care.

Your Care Options
Your Care Options Cost Needs or Symptoms Available 24/7 Rx Virtual Care In-Person Care
CloseKnit Virtual Care
CloseKnit offers 24/7/365 virtual-first primary care, urgent care, mental health and other specialty services

*in-person care available when applicable



Get Care Now
$
  • Preventive visits
  • Urgent care
  • Mental health therapy
  • Psychiatry for ages 2+
  • Lactation consultation
  • Nutrition and diet support
  • Billing and benefits support
yes icon yes icon yes icon no icon
24-Hour Nurse Advice Line
Call 800-535-9700 for general questions about health issues or where to go for care
$0
  • Cough, cold and flu
  • Rashes
  • Medication questions
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PCP Visit
Discuss diagnosis treatment of illness, chronic conditions, routine check-ups.

Search for a Provider
$
  • Routine physical
  • Diabetic care
  • Cough, cold, flu, allergies
  • Bronchitis
no icon yes icon Verify availability with your provider. yes icon
Convenience Care
(e.g., Retail clinics such as CVS MinuteClinic)
Health screenings, vaccinations, minor illness or injury
$$
  • Cough and cold
  • Pink eye
  • Ear pain
  • Flu shot
no icon yes icon no icon yes icon
Urgent Care
(e.g., ExpressCare or Patient First)
Non-life-threatening illness or injury requiring immediate care.
$$$
  • Sprains
  • Cut requiring stitches
  • Minor burns
  • Sore throat
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Emergency Room
Life-threatening illness or injury
$$$$
  • Chest pain
  • Difficulty breathing
  • Uncontrolled bleeding
  • Major burns
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