Coronavirus Resource Center

To Our Members, Employers and Community Partners,

CareFirst is working to ensure that our members, employees and community stakeholders have access to the care and resources they need during the COVID-19 crisis. We continue to evaluate all available information and coordinate with state and local health resources to support readiness and response efforts. Our Coronavirus Resource Center will be updated as we learn more. Check back often to keep up to date on new information and the actions we’re taking.

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Latest Updates

July 8, 2020

CareFirst provides PPE at no cost to healthcare and social service organizations

Today, CareFirst announced its new initiative, “Care, delivered,” a $5 million public-private sector philanthropic endeavor that will distribute personal protective equipment (PPE) at no-cost to select healthcare and social service organizations on the front lines of the pandemic. This initiative is part of CareFirst’s ongoing commitment to support the communities it serves as they navigate the complexities of this public health crisis.

Read the Full Press Release

June 12, 2020

CareFirst Announces Premium Credits for Fully Insured Employer Groups

Today, CareFirst announced it will provide premium credits for many fully insured customers in light of treatment disruptions related to the COVID-19 pandemic. In addition, the waiver of member cost sharing related to telehealth services has been extended to July 24, 2020, and for COVID-19 testing and treatment through September 30, 2020.

Read the Full Press Release

May 11, 2020

Requests to defer May premium payments must be submitted by June 10, 2020 (Only available for members who buy their medical insurance directly from CareFirst--not through an employer)

During this challenging time, CareFirst is committed to ensuring our members have the coverage they need, and their policies are not cancelled for nonpayment of premiums. Individuals who buy their own insurance, and who are experiencing difficulties making their payments, can follow these steps to apply for payment deferral:

  • Register or log into My Account, go to the Billing section and click the link for the payment deferral form.
  • Complete all the form fields, being sure to select the payment deferral month(s).
  • Once your request has been submitted, it will be considered final for the requested period and cannot be modified online. You can only submit one request for deferral.

If you are an employer, please go to the Employer page for instructions, or contact your broker to make the deferral request.