Coronavirus Resource Center

To Our Members, Employers and Community Partners,

CareFirst is working to ensure that our members, employees and community stakeholders have access to the care and resources they need during the COVID-19 crisis. We continue to evaluate all available information and coordinate with state and local health resources to support readiness and response efforts. Our Coronavirus Resource Center will be updated as we learn more. Check back often to keep up to date on new information and the actions we’re taking.

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Latest Updates

May 11, 2020

Requests to defer May premium payments must be submitted by June 10, 2020 (Only available for members who buy their medical insurance directly from CareFirst--not through an employer)

During this challenging time, CareFirst is committed to ensuring our members have the coverage they need, and their policies are not cancelled for nonpayment of premiums. Individuals who buy their own insurance, and who are experiencing difficulties making their payments, can follow these steps to apply for payment deferral:

  • Register or log into My Account, go to the Billing section and click the link for the payment deferral form.
  • Complete all the form fields, being sure to select the payment deferral month(s).
  • Once your request has been submitted, it will be considered final for the requested period and cannot be modified online. You can only submit one request for deferral.

If you are an employer, please go to the Employer page for instructions, or contact your broker to make the deferral request.


April 11, 2020

CareFirst and Maryland State Medical Society Partner to Provide Physicians Access to Telehealth Platform

CareFirst BlueCross BlueShield and the Maryland State Medical Society (MedChi) announced a partnership to provide one year of complimentary access to DrFirst’s Backline Telehealth platform. This partnership will equip additional Maryland physicians with the technology needed to provide virtual care during the COVID-19 pandemic and beyond.

Read the Full Press Release


April 10, 2020

CareFirst Accelerates Over $170 Million in Payments and Other Support to Healthcare Providers

As cases of COVID-19 have grown, patient visits have declined dramatically as physicians have been required to cease nonurgent procedures. Today, CareFirst BlueCross BlueShield announced it will offer more than $170 million in accelerated payments and other initiatives to healthcare providers experiencing financial shortfalls.

Read the Full Press Release