News & Updates

February 16, 2021

CareFirst Inspires Workforce, Neighboring Employers to join “Better Together” Campaign through COVID-19 Vaccine Pledge

Today, CareFirst announced it is expanding the impact of its "Better Together" COVID-19 vaccination adoption campaign through a new pledge targeted to all its employees and contingent workers. The effort seeks to protect the public's health by inspiring employees to get vaccinated against the coronavirus when eligible.

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February 5, 2021

CareFirst Launches “Better Together” Campaign Stressing Importance of COVID-19 Vaccinations

CareFirst launches the “Better Together” campaign to educate people across Maryland, Washington, D.C. and Northern Virginia about the importance of every eligible person taking the COVID-19 vaccine when it’s their turn.

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December 15, 2020

CareFirst BlueCross BlueShield to Cover All Costs for COVID-19 Vaccines

Today, CareFirst announced costs associated with all FDA authorized COVID-19 vaccines will be fully covered for all members, including members in self-insured plans.

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December 4, 2020

CareFirst Extending COVID-19 Testing and Treatment Coverage for Fully Insured Members Until Further Notice

Today, CareFirst announced it will continue to waive fully insured member copays, coinsurance and deductibles for COVID-19 testing and treatment for the foreseeable future.

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September 24, 2020

CareFirst Extending Coverage of COVID-19 Testing and Treatment

Today, CareFirst announced it will continue to waive member copays, coinsurance and deductibles for COVID-19 testing and treatment through December 31, 2020, regardless of the public health emergency status.

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August 25, 2020

CareFirst To Provide Care Packages To Vulnerable Members During Coronavirus Pandemic

CareFirst announced the distribution of 100,000 care packages to its most vulnerable member populations including Medicaid members, individuals over 65-years-old, individuals under 65-years-old with underlying medical conditions as well as student health plan members.

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July 8, 2020

CareFirst provides PPE at no cost to healthcare and social service organizations

CareFirst launches the “Better Together” campaign to educate people across Maryland, Washington, D.C. and Northern Virginia about the importance of every eligible person taking the COVID-19 vaccine when it’s their turn.

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July 8, 2020

CareFirst provides PPE at no cost to healthcare and social service organizations

Today, CareFirst announced its new initiative, “Care, delivered,” a $5 million public-private sector philanthropic endeavor that will distribute personal protective equipment (PPE) at no-cost to select healthcare and social service organizations on the front lines of the pandemic. This initiative is part of CareFirst’s ongoing commitment to support the communities it serves as they navigate the complexities of this public health crisis.

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June 12, 2020

CareFirst Announces Premium Credits for Fully Insured Employer Groups

Today, CareFirst announced it will provide premium credits for many fully insured customers in light of treatment disruptions related to the COVID-19 pandemic. In addition, the waiver of member cost sharing related to telehealth services has been extended to July 24, 2020, and for COVID-19 testing and treatment through September 30, 2020.

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May 11, 2020

Requests to defer May premium payments must be submitted by June 10, 2020 (Only available for members who buy their medical insurance directly from CareFirst--not through an employer)

During this challenging time, CareFirst is committed to ensuring our members have the coverage they need, and their policies are not cancelled for nonpayment of premiums. Individuals who buy their own insurance, and who are experiencing difficulties making their payments, can follow these steps to apply for payment deferral:

  • Register or log into My Account, go to the Billing section and click the link for the payment deferral form.
  • Complete all the form fields, being sure to select the payment deferral month(s).
  • Once your request has been submitted, it will be considered final for the requested period and cannot be modified online. You can only submit one request for deferral.

If you are an employer, please go to the Employer page for instructions, or contact your broker to make the deferral request.

April 11, 2020

CareFirst and Maryland State Medical Society Partner to Provide Physicians Access to Telehealth Platform

CareFirst BlueCross BlueShield and the Maryland State Medical Society (MedChi) announced a partnership to provide one year of complimentary access to DrFirst’s Backline Telehealth platform. This partnership will equip additional Maryland physicians with the technology needed to provide virtual care during the COVID-19 pandemic and beyond.

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April 10, 2020

CareFirst Accelerates Over $170 Million in Payments and Other Support to Healthcare Providers

As cases of COVID-19 have grown, patient visits have declined dramatically as physicians have been required to cease nonurgent procedures. Today, CareFirst BlueCross BlueShield announced it will offer more than $170 million in accelerated payments and other initiatives to healthcare providers experiencing financial shortfalls.

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April 8, 2020

24/7 COVID-19 Call Center Now Open for Central Maryland Residents

CareFirst BlueCross BlueShield has helped form an innovative partnership with the Maryland State and Baltimore City Government, Johns Hopkins Medicine and the University of Maryland Health System. The partnership brings public and private sectors together to build out tools, resources and services that will help quickly and efficiently scale up efforts to respond to COVID-19.

On April 6, the partnership launched a 24/7 call center staffed by healthcare professionals specially trained to help those experiencing COVID-19 symptoms or who have exposure concerns. All Central Maryland residents – with or without health insurance – can reach the call center by dialing 2-1-1 and be connected to a healthcare professional for information, support and instructions.

This call center is critical to supporting people from the safety of their homes, keeping our community as safe as possible and flattening the curve of COVID-19. Please remember, avoiding hospitals and healthcare facilities when possible can save lives.

April 3, 2020

Payment Deferral Information (only for members who buy their medical insurance directly from CareFirst-not through an employer)

During this challenging time, CareFirst is committed to ensuring our members have the coverage they need, and their policies are not cancelled for nonpayment of premiums. Individuals who buy their own insurance, and who are experiencing difficulties making their payments, can follow these steps to apply for payment deferral:

  • Register or log into My Account, go to the Billing section and click the link for the payment deferral form.
  • Complete all the form fields, being sure to select the payment deferral month(s).
  • Once your request has been submitted, it will be considered final for the requested period and cannot be modified online.

Please note if you are an employer, please go to the Employer page for instructions, or contact your broker to make the deferral request.

March 27, 2020

Volunteer Program for Coronavirus Response and Relief

Today, CareFirst announced a program available for the company’s licensed nurses and behavioral health practitioners to volunteer their time, resources and expertise during this public health crisis.

“In this time of need, it is vital to act with urgency to ensure people living in our communities have access to quality care during the COVID-19 pandemic,” said CareFirst’s Executive Vice President of Health Services, Stacia Cohen.

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CareFirst Offers Financial Flexibility During Coronavirus Pandemic

To lessen the financial impact of COVID-19 and ensure continuity of care during the pandemic, CareFirst is allowing individual members and employers to defer premium payments for up to two months.

“By offering a premium deferral option, we hope to help our customers maintain some peace of mind,” said CareFirst President and CEO Brian Pieninck.

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March 23, 2020

CareFirst to Remain Open

The announcement that non-essential businesses must close on Monday, March 23 by 5 p.m. does not apply to CareFirst. Our business and operations have been designated as essential by Governor Hogan’s Administration. CareFirst will continue to support the needs of our members and communities as we work through the COVID-19 crisis together.


CareFirst Announces $2 Million in Community Relief

CareFirst announced it will contribute $2 million to nonprofit organizations working to provide relief for communities’ health, social and economic needs that may arise during the coronavirus (COVID-19) pandemic. The funds will help close gaps in medical care access, minimize food insecurity and support the needs of populations disproportionately impacted during the crisis.

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