Mental & Behavioral Health

If you’re living with mental health challenges like depression, anxiety, addiction or loneliness, you are not alone. There are a number of tools and care options available.

CareFirst offers a variety of thoughtful resources that address the importance of identifying, treating and caring for your behavioral, mental and emotional health and well-being. The following can help you ease your day-to-day pressure and stress.

If you or someone you know is in crisis, call or text 988 or contact the CareFirst support line at 800-245-7013.  You can also learn more at

Find a Provider & Resources

Our dedicated support team can direct you to the right provider or resource for your specific needs.

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Behavioral Healthcare Coordination

Receive one-on-one support from a care coordinator.

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Talk to a licensed psychiatrist or therapist from the privacy of home. These professionals are available from 7 a.m.-11 p.m. ET, seven days a week. The cost varies depending on your insurance benefits.

Register at

Substance Use Recovery Program

If you’re struggling with addiction, CareFirst offers a program to assist in your recovery.

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Help for Parents

This time’s been especially tough on children. As a parent, family member or caregiver to a child receiving behavioral health services, it can get overwhelming. A behavioral healthcare coordinator can be an advocate for you and your child.

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Identifying Mental Health Conditions

Understand the signs of many common mental health conditions like anxiety, depression or addiction, and learn how you can get help. You are not alone.

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Additional resources

CareFirst WellBeing
Log in to the CareFirst WellBeing app for guided meditation and other stress management tools.

National Alliance on Mental Illness (NAMI)
This site includes a Coronavirus Information and Resources Guide, as well as tips for people with mental illness.

National Suicide Prevention Lifeline
This site provides 24/7, free and confidential support for people in distress, as well as prevention and crisis resources for you or your loved ones.

Substance Abuse and Mental Health Services Administration (SAMHSA)
This site provides a disaster distress line to help people deal with the emotional effects of major disasters.