Provider Directory Feedback

Email Security:

Since e-mail is not a secure form of communication, we are unable to answer the following types of questions by e-mail:

Questions about your medical condition or your treatment plan. Please contact your primary care physician if you have medical questions.
Questions that require sending confidential information. (Social Security Number, medical information, benefit information, mental health). Please call the Customer Services number on your ID card with all benefit and claim questions.

Note - Please use this form to report technical problems or comments about the Online Provider Directory to CareFirst's Web Development team.

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Note: CareFirst does not respond to anti-spam measures such as automated requests to add e-mail addresses to spam filter white lists. If your company or service provider uses these features, our response may be blocked from getting to you. Please check spam filters for our response.

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Incorrect Provider Directory information

Provider Directory Failure or Question

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